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Address	Maintainance	Availability	Friendliness	Overall
N. Neville	5.0	5.0	5.0	5.0
Frank Russ is an awesome landlord. He is honest, cooperative, and fair. My experience with him was very positive. He's a nice guy too! Highly recommend him.

Address	Maintainance	Availability	Friendliness	Overall
Morewood Ave.	4.0	4.0	4.0	4.0
I rented from Frank Russ/Paramount Realty for a 3-year stretch and had a positive experience with his rental company. Our apartment building, indoor and outdoor, was always very well maintained. In my 2-bedroom apartment, there were very times I had to notify him of issues related to plumbing, leaks, or appliances; so, no real complaints related to that. He was responsive to issues/problems that arose by phone and email, and came to evaluate within a timely manner. I would rent from this Landlord in this future if were stay in the Oakland/Shadyside area of the city.

Address	Maintainance	Availability	Friendliness	Overall
my responce	4.0	5.0	5.0	5.0
Well, where do you start on such a vague complaint? How long ago was this complaint? What circumstances warranted this complaint? I tried to determine who this tenant might have been so I can determine the situation she was complaining about. Since no date is provided, I'm at a loss. Nor do i know the circumstances of her negativity. From what I can make out, there was obviously some issue with which she and I could not see eye to eye on. Her response that I was condescending is probably from the fact that I didn't agree with her---on whatever it was. I can tell you though that my response to her father or boyfriend would have been the same. PLEASE, the fact that you are a girl is no reason for me to treat you differently. I hope that you all realize that this website generally receives only negative complaints. It's human nature (I guess) for people to complain whenever there is a problem but rarely will they praise someone when a good thing occurs. Just keep this in mind when you read the majority of these complaints! In regards to my ratings from above: I will admit that sometimes maintenance issues are not handled as quickly as they may need to be. But this depends on the circumstance---I'm sure all of you can relate to this from situations at home. Then again, sometimes WE forget about your concerns. The response time depends on the severity of the situation. A broken window in the middle of winter deserves a quicker response than one in summer! Without going on and on, I think you get the point. As for the other ratings, I almost always answer the phone myself and check emails daily. Friendliness--hey, I'll treat you like you treat me---enough said?? For those that may have their doubts, contact Pitt's OCH. They've been referring me/us for the past several years.

Address	Maintainance	Availability	Friendliness	Overall
my responce	4.0	5.0	5.0	5.0
Well, where do you start on such a vague complaint? How long ago was this complaint? What circumstances warranted this complaint? I tried to determine who this tenant might have been so I can determine the situation she was complaining about. Since no date is provided, I'm at a loss. Nor do i know the circumstances of her negativity. From what I can make out, there was obviously some issue with which she and I could not see eye to eye on. Her response that I was condescending is probably from the fact that I didn't agree with her---on whatever it was. I can tell you though that my response to her father or boyfriend would have been the same. PLEASE, the fact that you are a girl is no reason for me to treat you differently. I hope that you all realize that this website generally receives only negative complaints. It's human nature (I guess) for people to complain whenever there is a problem but rarely will they praise someone when a good thing occurs. Just keep this in mind when you read the majority of these complaints! In regards to my ratings from above: I will admit that sometimes maintenance issues are not handled as quickly as they may need to be. But this depends on the circumstance---I'm sure all of you can relate to this from situations at home. Then again, sometimes WE forget about your concerns. The response time depends on the severity of the situation. A broken window in the middle of winter deserves a quicker response than one in summer! Without going on and on, I think you get the point. As for the other ratings, I almost always answer the phone myself and check emails daily. Friendliness--hey, I'll treat you like you treat me---enough said?? For those that may have their doubts, contact Pitt's OCH. They've been referring me/us for the past several years.

Address	Maintainance	Availability	Friendliness	Overall
745 S. Millvale Ave.	1.0	2.0	1.0	2.0
Condescending to women (he always brushed off issues unless my boyfriend or father told him!)

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